Privacy Policy & Terms and Conditions
Last Updated: May 6, 2026
Welcome to Arlington Dog Nanny.
Your privacy and trust are important to us. This Privacy Policy and Terms and Conditions explain how we collect, use, and protect information submitted through our website, forms, phone calls, emails, text messages, and other communication channels.
By using our website or submitting a form, you agree to the terms outlined below.
Privacy Policy
Information We Collect
When you contact Arlington Dog Nanny, request information, book a service, submit a form, or communicate with us, we may collect basic contact details, including: Name, Email address, Phone number, Home address or service location
We may also collect pet care details, including: Pet name, Breed, Age, Behavior notes, Medical needs, Feeding instructions, Care preferences, Emergency contact information
We may collect service-related details, including: Dog walking requests, Pet sitting requests, Dog training requests, Scheduling details, Messages, questions, or other information you choose to provide
We may also collect basic website usage information, such as pages visited, browser type, device type, and general interaction data. This helps us improve our website and services.
How We Use Your Information
Arlington Dog Nanny may use your information to respond to your questions and service requests.
We may also use your information to schedule consultations, dog walking, pet sitting, dog training, or related services.
Your information may be used to provide pet care based on your instructions, send appointment reminders, confirm bookings, provide updates, and follow up after an inquiry or service.
We may also use information to improve our website, customer experience, and services.
We may keep certain information for business records, safety, legal compliance, or client communication.
Calls, Text Messages, and Email Communication
By submitting your phone number or email address through our website or forms, you agree that Arlington Dog Nanny may contact you about your inquiry or services.
We may contact you by phone call, email, or text message.
These messages may include appointment reminders, confirmations, scheduling updates, service details, follow-ups, or other related communication.
Message and data rates may apply.
You may opt out of promotional text messages at any time by replying STOP.
You may also contact us directly at nanny@arlingtondognanny.com.
We do not sell your personal information.
How We Share Information
Arlington Dog Nanny may share information only when necessary to operate our business and provide services.
This may include sharing information with team members, dog walkers, trainers, or pet sitters who need the information to care for your pet.
We may also use scheduling, communication, form, payment, website, or customer management platforms to help manage our business.
In certain situations, we may share information with professional advisors, emergency contacts, veterinarians, or authorities when needed for safety, legal, or emergency reasons.
We do not sell, rent, or trade your personal information to third parties.
Third-Party Tools and Platforms
Our website and forms may use third-party tools to help us manage inquiries, appointments, communication, payments, website performance, and customer information.
These tools may process information on our behalf.
Third-party providers are responsible for maintaining their own privacy and security practices.
Pet and Home Access Information
Some services may require access to your home, keys, entry instructions, alarm codes, pet routines, or other sensitive care details.
Arlington Dog Nanny treats this information carefully.
We use this information only for the purpose of providing requested services.
Clients are responsible for providing accurate and updated instructions before services begin.
Data Security
We take reasonable steps to protect the information you provide from unauthorized access, misuse, loss, or disclosure.
However, no website, form, email, text message, or online system can be guaranteed to be completely secure.
Please avoid sending highly sensitive information through unsecured forms or messages.
Data Retention
We may retain client, pet, communication, and service records as needed to provide services.
We may also keep records to maintain business operations, resolve disputes, comply with legal obligations, and improve our services.
Your Choices
You may contact Arlington Dog Nanny to update your contact information or correct pet care details.
You may also request removal from marketing communications or ask questions about how your information is used.
Where applicable, you may request deletion of certain information.
Terms and Conditions
Use of Our Website
The Arlington Dog Nanny website is provided for general informational purposes.
The website helps potential and current clients learn about our services, contact us, and request care.
You agree not to misuse the website, submit false information, interfere with website security, or use the website for unlawful purposes.
Service Information
Arlington Dog Nanny provides services such as dog walking, pet sitting, and dog training in the Arlington, Virginia area.
Service availability, pricing, scheduling, and specific care options may change at any time.
Submitting a form or inquiry does not guarantee service availability, booking approval, or acceptance as a client.
Client Responsibilities
Clients are responsible for providing complete, accurate, and updated information before services begin.
This may include information about pets, home access, emergency contacts, veterinary care, behavior concerns, medical conditions, feeding instructions, and care expectations.
Clients must disclose any history of aggression, biting, escape behavior, anxiety, reactivity, medical concerns, or other issues that may affect safety.
This helps protect the pet, staff, other animals, and the public.
Pet Health and Safety
Arlington Dog Nanny makes reasonable efforts to provide safe, attentive, and loving care.
However, pets may behave unpredictably.
Pet care may involve risks, including illness, injury, escape, interactions with other animals, weather conditions, traffic, or pre-existing medical conditions.
Clients agree to provide necessary veterinary, vaccination, medication, and emergency care information before services begin.
In the event of an emergency, Arlington Dog Nanny may contact the client, emergency contact, veterinarian, or appropriate emergency service.
The client is responsible for veterinary costs, emergency care expenses, or related charges unless otherwise required by law.
Scheduling, Cancellations, and Payments
Service scheduling, cancellation policies, payment requirements, late fees, refunds, and related terms may be provided separately during booking or client onboarding.
Clients are responsible for reviewing and following the service-specific policies provided by Arlington Dog Nanny.
Training Results
Dog training results vary.
Results may depend on the dog, consistency, environment, behavior history, owner participation, and other factors.
Arlington Dog Nanny does not guarantee specific training outcomes or behavior changes.
Website Content
All text, images, branding, logos, and website content are owned by or licensed to Arlington Dog Nanny unless otherwise stated.
You may not copy, reproduce, modify, or use our content for commercial purposes without written permission.
Links to Other Websites
Our website may include links to third-party websites or platforms.
Arlington Dog Nanny is not responsible for the privacy practices, content, security, or policies of third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Arlington Dog Nanny is not liable for indirect, incidental, consequential, or punitive damages arising from use of the website, submission of forms, communications, or services.
Nothing in these terms is intended to limit liability where it cannot legally be limited.
Changes to This Policy
Arlington Dog Nanny may update this Privacy Policy and Terms and Conditions from time to time.
Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website or services after changes are posted means you accept the updated terms.